Who is this article for?

Administrators responsible for user management.

No special access or permissions are required.

Administrators have the permissions to add, deactivate, and manage certain aspects of the user profiles. However, it isn't possible to update an name or email address directly in the system.

This article outlines the available options in this situation.

1. Changing details

To change user details, open a support ticket with the following information:

• Current name
• Current email address
• New name
• New email address

We will assist you with making the required changes promptly, ensuring your user information is kept accurate.